Privacy Policy

Station Ridges, operated by STATIONRIDGES PRIVATE LIMITED, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and safeguard your data when you interact with our website or use our services. Please note that this policy does not apply to third-party websites linked from our platform or to third-party entities featured on Station Ridges.

Throughout this document, references to “we,” “us,” and “our” mean Station Ridges, while “you,” “your,” “user,” or “users” refer to individuals accessing or using the platform. If you do not agree with the practices described here, please discontinue your use of Station Ridges.

This Privacy Policy should be read alongside our Terms and Conditions, which together govern your use of the platform.

Data We Collect

When you use our platform, we gather different types of information to support transaction security, legal compliance, and to enhance your overall experience.

We may collect personal information including your name, email, phone number, postal address, and where mandated by law, government-issued identification documents such as PAN or Aadhaar for KYC verification purposes.

For payment facilitation and financial services, we also collect financial details such as bank account information, UPI IDs, credit and debit card numbers, and invoice or billing data. We retain transaction records as required by law and to support customer service needs.

To maintain security and improve our platform’s functionality, technical data is collected including IP addresses, browser specifications, device details, operating systems, and user activity logs capturing timestamps and navigation behavior. Referral information and clickstream data are also recorded to analyze how users interact with our services.

Our platform employs cookies and similar technologies to remember user preferences, maintain sessions, and improve functionality. These tools also assist with fraud detection and analytics.

How We Use Your Data

We do not sell or rent your personal data to third parties. However, your information may be shared with trusted entities under specific conditions.

Your data is utilized for purposes such as:

• Processing and completing payments
• Verifying the identity of users and merchants
• Fulfilling legal and regulatory obligations, including KYC
• Identifying and preventing fraud and security threats
• Providing customer support and handling disputes
• Enhancing and maintaining our services
• Sending important service communications, such as payment confirmations
• Performing internal reviews and data analysis
• Customizing user experience and optimizing content
• Marketing our offerings, subject to your consent

Sharing Your Information

Although we do not sell or lease your personal data, it may be shared with:

1. Payment Processors and Financial Institutions
   To securely handle transactions.
2. Merchants
   To confirm payment status and share related details.
3. Service Providers
   Third-party vendors assisting with KYC, fraud prevention, IT infrastructure, hosting, and analytics.
4. Legal Authorities
   When required by law or official requests such as subpoenas or government investigations.
5. Corporate Changes
   In case of mergers, acquisitions, asset transfers, or insolvency proceedings, your data may be included as part of business assets.

Data Retention

We keep your personal and transactional information only for the duration necessary to fulfill the purposes described or as mandated by law. Usually, KYC documents and transaction data are held between 8 to 12 months, based on applicable regulations.

After this period, data is securely deleted or anonymized to protect your identity.

Security of Your Data

Your information is kept safe through strong encryption during transmission. Financial data is stored securely following industry security standards to ensure maximum protection.

We conduct regular security checks and vulnerability assessments. Access to sensitive information is restricted to authorized personnel trained in privacy and security. Additional protections include continuous fraud monitoring, multi-factor authentication, and data loss prevention strategies.

Despite these measures, no online transmission method is entirely secure. We advise using strong passwords and safeguarding your login information.

Your Rights and Control

Depending on your location and applicable laws, you may have rights including:

• Accessing your personal data
• Requesting corrections to inaccurate information
• Asking for deletion of your data
• Withdrawing consent for data processing
• Objecting to or limiting certain uses of your data
• Receiving your data in a portable, structured format

To exercise these rights, please contact us at support@stationridges.com.

Cookies and Tracking

We use cookies and similar technologies to improve your experience by remembering preferences, managing sessions, and collecting usage statistics for improvement.

You can control cookie settings in your browser. Disabling cookies may limit access to some features or prevent completion of transactions.

External Links

Our platform may include links to third-party sites, tools, or services like banks, KYC providers, or analytics platforms. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your personal information.

Children’s Data

Our services are meant for users aged 18 and older. We do not knowingly collect personal data from minors. If discovered, any such data will be promptly deleted.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology, or business needs. All changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy regularly.

Acceptance and Consent

By using Station Ridges, you acknowledge you have read and agree to this Privacy Policy. If you do not agree, please stop using our services.

Contact Information

For inquiries or concerns related to this Privacy Policy, contact us at support@stationridges.com.